Shipping Policy

Last Updated: October 7, 2026

At Apnelo, we aim to make your shopping experience convenient from checkout to doorstep delivery.

1. Shipping Availability

We currently offer delivery to eligible locations across India.

Shipping availability may vary depending on the product, delivery address and courier serviceability.

2. Order Processing

Orders are generally processed after successful order placement and verification, where applicable.

For Cash on Delivery orders, we may contact you to confirm your order before dispatch.

Orders are usually processed within 1–3 business days, unless a different processing time is mentioned on the product page.

3. Delivery Time

Estimated delivery is generally:

5–10 business days after dispatch.

Delivery times may vary depending on:

• Delivery location

• Product availability

• Courier service

• Weather conditions

• Public holidays

• Remote-area delivery

• Unforeseen circumstances

The estimated delivery timeline is not a guaranteed delivery date.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or on the relevant product page.

Some products or promotional offers may qualify for free shipping.

5. Order Tracking

Once your order is shipped, tracking information may be provided through the contact details associated with your order.

Tracking updates may take some time to appear after the shipment has been handed over to the courier.

6. Delivery Attempts

The courier may make multiple delivery attempts.

Please ensure that your shipping address and phone number are accurate and that someone is available to receive the package where required.

For Cash on Delivery orders, please keep the required payment amount ready at the time of delivery.

7. Incorrect Address

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address, unavailable recipient, or repeated failed delivery attempts, additional delivery or re-shipping arrangements may apply where permitted.

8. Delayed or Lost Shipments

If your order is delayed beyond the expected delivery period, please contact us at:

Email: bantu8235@gmail.com

We will coordinate with the relevant delivery partner and assist you as reasonably possible.

9. Damaged Package

If the package appears visibly damaged at delivery, please document the condition of the package and product as soon as possible and contact us.

Photographs or video may be requested to assist with the investigation and resolution.

10. Force Majeure

Apnelo shall not be responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, government restrictions, transportation disruptions, technical failures or other unforeseen events.

11. Contact Us

For shipping-related questions:

Email: bantu8235@gmail.com
Phone: +91 8628057016

Please include your order number when contacting us for order-specific assistance.